“Cloned” Expertise and MIP’s Intellectual Capital Repository® (ICR)
enable organizations to quickly expand expertise worldwide

 

Organizations spend millions of dollars trying to share expertise in the hope that it will help employees develop the superior real-time analysis and judgment capabilities of experts.

Current methods used to share expertise are not working because experts are unaware of the unconscious thought processes or the Mental Steps that makes up their decision-making expertise. Therefore, they cannot share them with others. For example, an expert physician told us that his decisions magically came out of the ether. They do not come out of the ether. They come out of his unconscious mind.

Because an expert’s Mental Steps are unconscious, they can only share low-level knowledge, according Professor Richard Susskind who is a well-known author.

MIP’s proprietary processes that “clone” and store expertise in the ICR enable organizations to quickly expand expertise worldwide.

This diagram shows the difference between the time it takes an individual to develop the decision-making expertise needed to make decisions and solve problems like an expert. Without the ICR, it takes 10 to 20 years for an individual to think like an expert. With the ICR, it takes weeks.

For example: A regional sales manager stated, “Several weeks after non-expert account managers began to use our expert’s decision-making processes through MIP’s ICR, they were performing at a level similar to that expert. This enabled the region to go from the lowest dollar sales volume in the company to the highest within 18 months.”

Without the ICR, acquiring expertise is expensive. If an organization has 100 managers, then it will take 1,000 and 2,000 person-years of costly training and trial and error experience for all of the managers to think as experts.

With the ICR, it will take less than 10 person-years. The ICR saves at least 990 person-years as well as all the dollars lost from the errors created while they learn.  ...More